"I can't stress how amazing this place is, the staff is beyond helpful and compassionate. I recommend everyone to bring their loved ones here!"
"I switched to Dr.Burgess 3months ago after I felt the vets . . . weren't listening to me. My dog was not acting right. She listened to my concerns and saved my rott. Who we now know has an immune disease. They call and check up on him periodically. They've treated him and loved on him Continue Reading
"Our family brought two dogs to Healthy Paws. One had been ill and we wanted to work with a higher quality local vet and the other dog needed a check up to rule out any potential issues. Dr. Burgess was very thorough both during the visit and with contacting us both by phone and by Continue Reading
"We started going to Healthy Paws Animal Hospital about a year ago, when we got our new shih tzu puppy. Dr. Burgess is so caring and takes the time with you to make sure you have all the information and understand all your options. It is very clean and inviting. The staff are friendly, welcoming Continue Reading
"Really glad we found these folks. Great staff. Genuine care and concern."
"This hospital, is the cleanest, has the friendliest staff and is always willing to help educate me on my pet and his well-being!!!"
"This is the cleanest hospital and has the friendliest staff. Dr. Burgess is awesome, she's attentive and is always willing to answer any question."
"We recently got a new puppy and needed a new vet close to home. Looked up some local vets and decided to try Healthy Paws and couldn't be happier! Friendly staff and great facility! My dog loves being able to look out the window in the exam room and I love that you get a Continue Reading
"After several years at the same (local) vet, I decided I wanted to look elsewhere...hoping to find a place that will give our dog the essential treatment while keeping our cost reasonable. Beginning with the phone call being answered superbly (friendly, knowledgeable, quick) I was pleased and impressed. I said I needed a "wellness visit Continue Reading
"Both of my babies love going here and have had great experiences! Dr. Burgess is very thorough and truly cares about what's best for the animal!"
"Dr Burgess and her staff have been wonderful! Even before getting my puppy her as her staff emailed me with specific information ad detailed answers to all of my questions and concerns. They are patient, kind, helpful, and extremely resourceful. My puppy and o felt so comfortable with the beautiful and clean facility as well Continue Reading
"Wonderful vet and super clean facility! Everyone there is kind and caring, providing lots of information and being patient with all questions. I love that you get a binder for each pet with lots of info and copies of all records. Also, we just got a puppy and they have free loaner crates, what a Continue Reading
"I absolutely love Healthy Paws Animal Hospital! I cannot say enough about the staff and Dr. Burgess. We came to them when they first opened up and have been with them ever since. From the time you walk in the door, to the time you leave, you feel very comfortable and you know your animal Continue Reading
"Great staff. Very nice. Clean facility. Can't recommend enough."
"I honestly can't say enough great things about Healthy Paws and the whole staff there. Dr. Burgess is as honest and up front about what you don't need as much as what you do. As someone who often cares about the experience as much as the product I'd say Healthy Paws is not only the Continue Reading
"We used a different vet in the area for 15 years with our previous dog, Sundance. When we got our new puppy Cheyenne, we looked for a new vet and found Healthy Paws. What a terrific find!! I don't think I could give enough praise and admiration for Dr. Burgess and her fantastic staff. They Continue Reading
"I have had several dogs in my life and have been to many vets. Hands down this clinic is top notch!! From the customer service of the vet techs to the knowledge, compassion and follow through of Dr. Burgess. Anyone who tries this office will be super happy. The clinic even has a play room Continue Reading
"I recently switched to Healthy Paws after using another veterinarian in the area. I was unhappy with my vet and a friend recommend Healthy Paws. Her pet was sick and they were wonderful as she had to say goodbye to her family member. I have been to the animal hospital several times and Dr. Burgess Continue Reading
"I am a huge fan of Healthy Paws Animal Hospital & especially Dr. Burgess, mostly because she saved my life not once, but twice! When I was a puppy, I was very fond of eating things. Everything in moderation was my motto, but apparently that shouldn't include socks. Who knew?! She's very gentle and kind, Continue Reading
"I was drawn to Healthy Paws by the proximity to my home, but the minute we walked in with our 3 cats we knew there was so much more to love! The staff all treated my animals like their own. The facility was the cleanest I have seen and felt very homey. I learned more Continue Reading
"I have been a pet owner most of my life, and Dr. Burgess provides top notch care for your animals. She has the best veterinary practice in the entire region as I tried out others before hers."
"Dr. Burgess is wonderful!!! Her and her staff are great with our dog! After our dog was neutered, Dr. Burgess called us on a Sunday to follow-up to see how he was doing! We get monthly email reminders for the heartworm, email reminders for scheduling annual exams, email copies of any lab work results done. Continue Reading
"We have been to several animal facilities in the area and this is the only one we would go to again. It is clean, the staff are friendly, the doctor takes more than adequate time to speak with you about what is going on (if you are having problems) and how they can help, and Continue Reading
"Excellent service and care for my dogs. Dr. Burgess is engaging, compassionate and informed. I appreciate the follow-up and attention. The personalized approach makes this animal hospital stand out. Nicely done!"
"The staff at Healthy Paws provide very personal service & truly seem to care for the pets that enter the facility. They send monthly reminders for routine meds (helpful for my busy chaotic lifestyle)."
"So happy to have found Dr. Burgess!! She has been a huge help in dealing with the many “issues” we’ve encountered after adopting our greyhound, Doc, a little over a year ago. We’ve been through worms; pretty strong thunderstorm anxiety; a mystery illness that took lots of perseverance until we figured it out; even a Continue Reading
"Dr. Burgess and her staff are wonderful. Their ‘pet-side manner’ is terrific and very calming. The doctor gives both short term and long term advice and explains her diagnosis’ in a way that makes a lot of sense to me. Every time that I have had to bring my little old lady dog in, either Continue Reading
"I recently moved to Algonquin and found the hour ride back to my regular vet too long for my sick dog. I very luckily was referred to Dr.Burgess. Her kindness and her staff helped me through a very difficult time. They called regularly to check on James (my dog) and me. When the time came Continue Reading
"Dr. Burgess and her staff are outstanding! They are very caring and knowledgeable with great follow-up, she even called me on a Sunday to see how Whiskers was doing. You will be in great hands when you take your pet there. Thanks for opening your practice in Lake in the Hills."
"Dr. Ferrero has been our vet since 2009 and she and her staff have always been awesome. They take the time to explain every option and have awesome bedside manner for both animal and human. Their affordability make it possible for the average person to give their pet the best care available. Simply put it’s Continue Reading
"After living in the Chicago area for over 5 years, I’m thrilled to have found Dr. Burgess and her amazing staff at Healthy Paws. I’ve bounced around vets for my dog and haven’t been 100% happy with any of them up until now. Lily apparently decided she was going to suddenly become basically allergic to Continue Reading
"Dr Burgess and her staff have been the most helpful and kindest group we have come across in our life time of having pets. We were welcomed into her practice a year ago when our newest little beast joined our family. We were presented with several challenges with our newest addition and everybody over there Continue Reading
"When coming to a new state one is at the mercy of neighbor or acquaintance referrals to find a doctor or a veterinarian. Such referrals do not always work! When Shayna and I came to Illinois from New York we were given the name of a veterinary hospital from an acquaintance. This referral was not Continue Reading
Dr. Ellen N.
Healthy Paws Animal Hospital was purposely designed to deliver a client and patient experience like no other veterinary hospital. From the design of the facility to the customer’s experience Healthy Paws has redefined how high quality, convenient, and compassionate animal care is experienced by both our clients and their cherished pets.
No waiting in the lobby, comfortable and pet relaxing exam rooms with floor to ceiling windows (shown to lower pet anxiety), all standard procedures performed in the exam room with the client present, in-room check-out, low vaccination protocol standards, and all technicians being certified are just a few examples of how by design we are different than all others! Healthy Paws Animal Hospital is a high quality, full-service, care practice.
A letter from Dr. Burgess….
If you can dream it, you can do it. Walt Disney
We hope this finds you happy and healthy. May 15, 2010 Healthy Paws Animal Hospital opened its doors with one veterinarian, two staff members, and zero clients. As I write this letter reflecting on all of the things our hospital and team have achieved in this time, it fills me with much pride. This was a dream years in coming and one that for so long seemed just out of reach. With the support of family, friends, mentors, teachers, employers, employees, and clients here we are six years later.
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Meet Dr. Burgess
Dr. Karen Burgess is the head veterinarian at Healthy Paws Animal Hospital.